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 Dialogys
Author Message
huwwatkins
Site Subscriber

Joined: 10 Jun 2004
Posts: 2317

Posted: Thu Dec 09, 2004 7:23 am

What is it with this? Everytime I install it on a machine it will only open in a tiny minimised window in the top left of the screen and will not show anything but a blank white screen. Usually I have to mess around untill it eventually works. Does anyone know why this is?

Cheers
JB
Mr Quoter-vator

Joined: 16 Feb 2004
Posts: 7405

Posted: Thu Dec 09, 2004 7:23 am

THATS SOMETHING TO DO WITH THE JAVA OR THE OTHER BITS NOT BEIN INSTALLED PROPERLY....

oops caps
huwwatkins
Site Subscriber

Joined: 10 Jun 2004
Posts: 2317

Posted: Thu Dec 09, 2004 7:56 am

They are installed properly.
JB
Mr Quoter-vator

Joined: 16 Feb 2004
Posts: 7405

Posted: Thu Dec 09, 2004 8:28 am

well i dunno then Razz
Chris H
Forum Moderator

Joined: 02 Mar 2004
Posts: 19978

Posted: Thu Dec 09, 2004 9:17 am

its not installed properly, its installed properly when the white screen gets stuff on it.

Thsi window in the left and blank screen happen up until its installed properly.

So its NOT installed properly like I already said.
huwwatkins
Site Subscriber

Joined: 10 Jun 2004
Posts: 2317

Posted: Thu Dec 09, 2004 5:43 pm

Yes it is, installed quictime 4, full option > restart. Installed the java off the CD > restart. Installed adobe 4 > restart. This is on a PC that was clean installed on tuesday. To me, thats properly installed. Had this problem on my home pc too. tried installing quicktime 6, the latest java and adobe 5 too, still wouldnt work.
Chet T16
Retroholic

Joined: 12 Feb 2004
Posts: 5685

Posted: Thu Dec 09, 2004 5:46 pm

Ummm its not working, its OBVIOUSLY not installed properly!
Chris H
Forum Moderator

Joined: 02 Mar 2004
Posts: 19978

Posted: Fri Dec 10, 2004 4:36 am

Chet I think we shall leave the dolly welshman to his own devices!
huwwatkins
Site Subscriber

Joined: 10 Jun 2004
Posts: 2317

Posted: Fri Dec 10, 2004 6:04 am

Cheeky fucker Smile Obviously theres somthing wrong with it, im not that stupid! , but everything seems to be installed right, tried several times now.
Chris H
Forum Moderator

Joined: 02 Mar 2004
Posts: 19978

Posted: Fri Dec 10, 2004 6:06 am

keep trying. Do the 1st disc try it then if its not working do the 2nd one again.
Alex C
Level 6 User

Joined: 20 Jun 2004
Posts: 155

Posted: Fri Dec 10, 2004 1:31 pm

Sounds like you had the same problem I had - I just used the file I've attached to this message to get it running. Its a batch file, so rename it to dialogies.bat (make sure the icon changes from the excel icon), and put it in the "C:\Program Files\dialogys\data" folder (assuming that you install dialogies into "C:\program files"), and then double click on it to try running the program.

Let me know if it works for ya!

Cheers
Alex
JB
Mr Quoter-vator

Joined: 16 Feb 2004
Posts: 7405

Posted: Tue Dec 14, 2004 3:50 pm

IT DOESNT FUCKING WORK!!! ARRRRGGGHHHHHHHHHHHHHHHHHHHHHH!!!!!!!
Alex C
Level 6 User

Joined: 20 Jun 2004
Posts: 155

Posted: Tue Dec 14, 2004 4:27 pm

lol ahh well it was worth a shot - you getting the tiny window which is blank white when you maximise it? Or does nothing happen at all?

If you are using Win2000 or XP, you can go to start, then "Run", then type in "cmd" to get a DOS prompt (in Win95/98, its in the start menu as "MS DOS Prompt" or something) and click the OK button, then in the dos window that appears, type
cd "C:\Program Files\dialogys\data"
and hit the enter key then type in the name of the batch file I posted, once you have copied it to the C:\Program Files\dialogys\data folder, eg.
dialogys.bat
followed by pressing the enter key.

This should give you a whole bunch of mostly useless information in that DOS window, some of which can be quite useful in isolating what is fooking the program up.
If quicktime is not installed right, then you will see something like this error listed:

java.lang.NoClassDefFoundError: quicktime/QTSession
at dialogys.quicktime.QTStatix.openQT(QTStatix.java:12)
at dialogys.chapeau.DialogysStarter.init(DialogysStarter.java:188)
at dialogys.chapeau.DialogysStarter.main(DialogysStarter.java:267)

near the end of the guff the program outputs to the DOS window.
If this is the case, then I can give you some destructions on how to fix it, but I won't bother typing all that crap out unless that actually is your problem!

Cheers
Alex
Chris H
Forum Moderator

Joined: 02 Mar 2004
Posts: 19978

Posted: Wed Dec 15, 2004 2:00 am

or you can keep installing it until it works which is hopw everyone else that has it did it.
Soneji
Forum Moderator

Joined: 16 Feb 2004
Posts: 1356

Posted: Wed Dec 15, 2004 2:30 am

lmfao
JB
Mr Quoter-vator

Joined: 16 Feb 2004
Posts: 7405

Posted: Wed Dec 15, 2004 3:57 am

i have tried reinstalling about 15-20 times so dont tell me to keep installing til it works!
huwwatkins
Site Subscriber

Joined: 10 Jun 2004
Posts: 2317

Posted: Wed Dec 15, 2004 4:31 am

I get this:

C:\Program Files\dialogys\data>java -classpath java\dialogysapplet.jar; dialogys
.chapeau.DialogysStarter
dialogys.engine.po.call com.renault.dialogys.engine.mpf.DialogysEngineMPFIMPL@b2
fd8f>>DialogysEngineIMPL(String p_configurationFilePath), p_configurationFilePat
h='dialogys.con'
dialogys.core.motrio ExpertMotrio.loadProperties {PICT_PATH=motrioPict, DATA_PAT
H=motrio, VIGN_PATH=motrioVign, CRITERES_MOTRIO_EXCLUS=, RES_PATH=motrio, DIALOG
YS_DIR_PATH_RELATIV_TO_APPLI=., TRACE_PATH=/temp/trace}
Erreur lors du chargement des variables exclues :
null
dialogys.engine.po.call com.renault.dialogys.engine.mpf.DialogysEngineMPFIMPL@b2
fd8f>>getNewSessionContext(String languageIsoCode, String countryIsoCode)
{'languageIsoCode';'countryIsoCode'}={'en';'GB'}
dialogys.core --> (1204,[1316, 1323, 1336])
dialogys.core --> (1236,[1311, 1312, 1314, 1315, 1318, 1319, 1337, 1339])
dialogys.core --> (1240,[1311, 1312, 1313, 1314, 1315, 1318, 1337, 1338, 1339])
dialogys.core --> (1242,[1311, 1312, 1313, 1314, 1315, 1318, 1337, 1338, 1339])
dialogys.core --> (1247,[1311, 1313, 1315, 1316, 1317, 1323, 1336, 1337, 1338, 1
339, 1341])
dialogys.core --> (1256,[1311, 1312, 1318, 1324, 1339])
dialogys.core --> (1270,[1311, 1313, 1315, 1336, 1337, 1338, 1339])
dialogys.core --> (1272,[1311, 1313, 1315, 1336, 1337, 1338, 1339])
dialogys.core --> (1274,[1311, 1313, 1315, 1336, 1337, 1338, 1339])
dialogys.core --> (1275,[1311, 1313, 1315, 1336, 1337, 1338, 1339])
dialogys.core --> (1280,[1313, 1315, 1323, 1336, 1337, 1338, 1339, 1341])
dialogys.core --> (1290,[1311, 1312, 1313, 1314, 1315, 1316, 1317, 1318, 1319, 1
339])
dialogys.core --> (1292,[1311, 1312, 1318, 1319, 1325, 1331])
dialogys.core --> (1293,[1311, 1312, 1318, 1324, 1339])
dialogys.core --> (1320,[1311, 1312, 1318, 1319, 1325, 1331, 1339])
dialogys.core --> (1329,[1324])
dialogys.core --> (1334,[1311, 1313, 1315, 1316, 1317, 1332, 1339, 1341])
dialogys.core --> (1335,[1311, 1313, 1315, 1316, 1317, 1332, 1339, 1341])
passage dans le newTarif (pays / langue) : GB/en
java.lang.NoClassDefFoundError: quicktime/QTSession
at dialogys.quicktime.QTStatix.openQT(QTStatix.java:12)
at dialogys.chapeau.DialogysStarter.init(DialogysStarter.java:188)
at dialogys.chapeau.DialogysStarter.main(DialogysStarter.java:267)
the_chunkster
Level 2 User

Joined: 02 Aug 2004
Posts: 54

Posted: Wed Dec 15, 2004 9:29 am

right heres how I installed it first install the full version of quicktime v6 I think not the off the CD then the java 2 runtime off the install CD then istall disk1,disk2,disk1 then run from the small batch file in C:\Program Files\dialogys then it should work.
JB
Mr Quoter-vator

Joined: 16 Feb 2004
Posts: 7405

Posted: Wed Dec 15, 2004 10:38 am

what do u mean "run the small batch file"....how do i run it? why where and how?
Chris H
Forum Moderator

Joined: 02 Mar 2004
Posts: 19978

Posted: Wed Dec 15, 2004 10:39 am

go to where they said and there will be a batch file, comes up as .bat
JB
Mr Quoter-vator

Joined: 16 Feb 2004
Posts: 7405

Posted: Wed Dec 15, 2004 10:48 am

and just double click it?
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