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 Renault parts counter
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Neal
Forum Moderator

Joined: 18 Feb 2004
Posts: 7432

Posted: Thu Apr 20, 2006 2:46 am

Does anyone else's local one get arsey when you give them part numbers? They always question me where I got the numbers from. Goes something like this:

"I need the following parts: numbers xx xx xxx xxx"

"OK... Who looked these part numbers up?"

"I did"

"Where?"

"Dialogies mate"

"Oh... are you a business?"

"No, just fixing my car"

"You shouldn't have that...it's not for customers blah blah"

"I use it all the time, very handy isn't it"

"Well we should look the parts up for you"

"It's easier this way"

"Even so...blah blah blah"

"Yeah OK...well can I have my parts then or not?"

"...yeah"

What's the big deal exactly? Bloody jobsworths, I'm saving them effort of looking stuff up and making sure I get the right part first time.

I used to tell them I read the numbers off the old parts, or they looked the numbers up for me previously or some crap, now I tell them Dialogies straight out just for the reaction.
Chet T16
Retroholic

Joined: 12 Feb 2004
Posts: 5685

Posted: Thu Apr 20, 2006 2:50 am

"Dialogys"

Its very easy to get the part no. wrong especially with the proper dialogys so i guess they're just trying to cover themselves
Neal
Forum Moderator

Joined: 18 Feb 2004
Posts: 7432

Posted: Thu Apr 20, 2006 2:53 am

Chet T16";p="92195 wrote:

Its very easy to get the part no. wrong especially with the proper dialogys


Exactly, that's half the reason I do it myself, I don't trust them!
Chet T16
Retroholic

Joined: 12 Feb 2004
Posts: 5685

Posted: Thu Apr 20, 2006 3:29 am

Yes but your version of dialogys isn't actually a version. Its a bastardised copy so i wouldn't rely on it.

It very good, but i'll always check the numbers on the proper one here
Dan
Site Subscriber

Joined: 28 Jan 2005
Posts: 3547

Posted: Thu Apr 20, 2006 4:29 am

the renault parts system is web based! everytime i go in there i try to get the url lol.
Neal
Forum Moderator

Joined: 18 Feb 2004
Posts: 7432

Posted: Thu Apr 20, 2006 4:31 am

The response and tone they use definitely suggests they are much more concerned with the fact that I have the software than whether or not the numbers are correct.
Wicked Neo
FCS Event Manager

Joined: 04 Jan 2005
Posts: 3680

Posted: Thu Apr 20, 2006 5:38 am

my local renault dealer are very very good.

the parts guys love the fact i have the part numbers already for them.

so big up to

Lookers Southend
160 Priory Crescent
Southend On Sea
Essex
SS2 6QN
01702 224680

I always get a phone call from them to let me know my parts are in, they don't expect me to leave any deposit when i order stuff and they love it every time i take the 19 down there Very Happy
bbracer16valver
Retroholic

Joined: 23 Dec 2005
Posts: 3315

Posted: Thu Apr 20, 2006 8:52 am

give me some part numbers!!

please
Dan
Site Subscriber

Joined: 28 Jan 2005
Posts: 3547

Posted: Thu Apr 20, 2006 10:25 am

what no.s do you want? get me on msn.
Wicked Neo
FCS Event Manager

Joined: 04 Jan 2005
Posts: 3680

Posted: Thu Apr 20, 2006 10:30 am

he wants Dialogys software Dan

i was gonna upload it for him to download but i had a problem with one of the files, works fine on the disc but as soon as i copy it to my HD it comes up as corrupted, wierd as the program works fine on my pc after i installed it from those very same discs
bbracer16valver
Retroholic

Joined: 23 Dec 2005
Posts: 3315

Posted: Fri Apr 21, 2006 5:26 am

just ordered a load of engine parts with only the part numbers no props there

then after i gave the old any dicount for the trade mate- buda bing a 10% drop aint much but i'll buy more

Hylton Renault Glouceter
donsrno1
Level 10 User

Joined: 04 Nov 2005
Posts: 575

Posted: Fri Apr 21, 2006 6:16 am

bbracer16valver";p="92359 wrote:

then after i gave the old any dicount for the trade mate- buda bing a 10% drop aint much but i'll buy more


lol, I'll have to try that one if I'm buying a lot. I've gone in with part numbers a few times but they haven't said anything about.
bbracer16valver
Retroholic

Joined: 23 Dec 2005
Posts: 3315

Posted: Fri Apr 21, 2006 6:17 am

dont ask dont get, gsf will do it aswell!!
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