Renault parts counter

Forum Moderator Joined: 18 Feb 2004 Posts: 7432

Does anyone else's local one get arsey when you give them part numbers? They always question me where I got the numbers from. Goes something like this:

"I need the following parts: numbers xx xx xxx xxx"

"OK... Who looked these part numbers up?"

"I did"

"Where?"

"Dialogies mate"

"Oh... are you a business?"

"No, just fixing my car"

"You shouldn't have that...it's not for customers blah blah"

"I use it all the time, very handy isn't it"

"Well we should look the parts up for you"

"It's easier this way"

"Even so...blah blah blah"

"Yeah OK...well can I have my parts then or not?"

"...yeah"

What's the big deal exactly? Bloody jobsworths, I'm saving them effort of looking stuff up and making sure I get the right part first time.

I used to tell them I read the numbers off the old parts, or they looked the numbers up for me previously or some crap, now I tell them Dialogies straight out just for the reaction.

Retroholic Joined: 12 Feb 2004 Posts: 5685

"Dialogys"

Its very easy to get the part no. wrong especially with the proper dialogys so i guess they're just trying to cover themselves

Forum Moderator Joined: 18 Feb 2004 Posts: 7432

Chet T16";p="92195 wrote:

Its very easy to get the part no. wrong especially with the proper dialogys

Exactly, that's half the reason I do it myself, I don't trust them!

Retroholic Joined: 12 Feb 2004 Posts: 5685

Yes but your version of dialogys isn't actually a version. Its a bastardised copy so i wouldn't rely on it.

It very good, but i'll always check the numbers on the proper one here

Site Subscriber Joined: 28 Jan 2005 Posts: 3547

the renault parts system is web based! everytime i go in there i try to get the url lol.

Forum Moderator Joined: 18 Feb 2004 Posts: 7432

The response and tone they use definitely suggests they are much more concerned with the fact that I have the software than whether or not the numbers are correct.

FCS Event Manager Joined: 04 Jan 2005 Posts: 3680

my local renault dealer are very very good.

the parts guys love the fact i have the part numbers already for them.

so big up to

Lookers Southend
160 Priory Crescent
Southend On Sea
Essex
SS2 6QN
01702 224680

I always get a phone call from them to let me know my parts are in, they don't expect me to leave any deposit when i order stuff and they love it every time i take the 19 down there Very Happy

Retroholic Joined: 23 Dec 2005 Posts: 3315

give me some part numbers!!

please

Site Subscriber Joined: 28 Jan 2005 Posts: 3547

what no.s do you want? get me on msn.

FCS Event Manager Joined: 04 Jan 2005 Posts: 3680

he wants Dialogys software Dan

i was gonna upload it for him to download but i had a problem with one of the files, works fine on the disc but as soon as i copy it to my HD it comes up as corrupted, wierd as the program works fine on my pc after i installed it from those very same discs

Retroholic Joined: 23 Dec 2005 Posts: 3315

just ordered a load of engine parts with only the part numbers no props there

then after i gave the old any dicount for the trade mate- buda bing a 10% drop aint much but i'll buy more

Hylton Renault Glouceter

Level 10 User Joined: 04 Nov 2005 Posts: 575

bbracer16valver";p="92359 wrote:

then after i gave the old any dicount for the trade mate- buda bing a 10% drop aint much but i'll buy more

lol, I'll have to try that one if I'm buying a lot. I've gone in with part numbers a few times but they haven't said anything about.

Retroholic Joined: 23 Dec 2005 Posts: 3315

dont ask dont get, gsf will do it aswell!!